McDonald's faces system outage across world; ops at outlets suffer

McDonald's said on Friday a technology outage had disrupted operations at many of its outlets worldwide, including Japan and Australia, but ruled out the possibility of a cybersecurity incident. Many McDonald's stores in Japan stopped taking in-person and mobile customer orders because of the system disruption, a spokesperson at McDonald's Holdings Company Japan said, adding that the company was working to restore operations soon. We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved," McDonald's said in a statement. The New York Times said McDonald's Hong Kong was experiencing a "computer system failure", stating that the mobile ordering and self-ordering kiosks were not functioning.