ICICI Bank fostering compliance, strong risk culture: CEO Sandeep Bakhshi

ICICI Bank, the country’s second-largest private sector lender, is focusing on growing in a “prudent and responsible manner”, stated Sandeep Bakhshi, Managing Director and Chief Executive Officer (MD & CEO), in the bank’s annual report for FY24. Additionally, Bakhshi emphasised that the bank is "fostering a strong risk and compliance culture" to ensure a balance of risk and rewards for achieving long-term sustainable outcomes. “Driven by the principles of ‘One Bank, One Team’ along with ‘Fair to Customer, Fair to Bank’ and ‘Return of Capital’, our focus will be growing in a prudent and responsible manner”, said Bakhshi. Bakhshi also highlighted that the bank is making continuous efforts to strengthen service digital capabilities and enhance delivery systems, underpinned by a focus on operational resilience, adding that the bank’s priority is to simplify banking for its customers and deliver a superior experience across all ecosystems, micro markets and customer segments.